JazzHR setup
JazzHR connects through the unified HRIS connector. This page covers the JazzHR-side configuration you complete first. Once it's done, add the connector in Mesh by following Connect your HR system.
You finish with one value: an API key.
These steps reflect Axiad's current understanding of JazzHR's configuration. Because JazzHR is a third-party product, there may be variations between your experience and what this guide describes, depending on the version in use and recent updates.
If you find a significant difference, or anything that doesn't make sense, let us know through Axiad support.
Step 1 — Find your API key
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Sign in to JazzHR and select Settings in the top navigation.
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Select Integrations in the second-level navigation.
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Copy the API key.
Step 2 — Connect in Mesh
Follow Connect your HR system, choose JazzHR in the connection window, paste the key, and select Submit.
After connecting
The connector appears in your connectors list with Health: Initializing while the first collection runs, then moves to Good. Access is read-only: Mesh does not write back to JazzHR.
If it doesn't come online, see Troubleshoot HR connectors.
Troubleshooting
| What you see | Likely cause | Fix |
|---|---|---|
| The Integrations page is not available | The account lacks the rights to view settings | Ask a JazzHR administrator to retrieve the key |
| Authentication fails | The key was partially copied | Re-copy the full value from the integrations page |