HR Partner setup
HR Partner connects through the unified HRIS connector. This page covers the HR Partner-side configuration you complete first. Once it's done, add the connector in Mesh by following Connect your HR system.
You finish with one value: an API token.
Before you start
You need to be an admin in your company's HR Partner instance.
These steps reflect Axiad's current understanding of HR Partner's configuration. Because HR Partner is a third-party product, there may be variations between your experience and what this guide describes, depending on the version in use and recent updates.
If you find a significant difference, or anything that doesn't make sense, let us know through Axiad support.
Step 1 — Open integration settings
Sign in as an admin, select Setup in the left navigation, then Configure → Integrations.
Step 2 — Enable API access
At the top of the integrations page, make sure Enable API Access for external applications is checked.
With it unchecked, the token exists but is rejected, which looks like a bad credential rather than a disabled setting.
Step 3 — Copy the API token
Step 4 — Connect in Mesh
Follow Connect your HR system, choose HR Partner in the connection window, and paste the token.
After connecting
The connector appears in your connectors list with Health: Initializing while the first collection runs, then moves to Good. Access is read-only: Mesh does not write back to HR Partner.
If it doesn't come online, see Troubleshoot HR connectors.
Troubleshooting
| What you see | Likely cause | Fix |
|---|---|---|
| The token is rejected | Enable API Access for external applications is unchecked | Check it, then reconnect with the same token |
| You cannot see the integrations page | The account is not an HR Partner admin | Ask an admin to retrieve the token |