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On-prem connectors

Most Mesh connectors reach your source systems directly from the cloud. But some systems live inside your own network — behind a firewall or VPN, with no public endpoint. On-prem connectors let Mesh collect from those systems by running a small piece of software, the Axiad edge agent, inside your environment.

The agent makes only outbound connections to Mesh. You never open an inbound port, and your internal systems are never exposed to the internet.

Who does what

Setting up an on-prem connector involves two roles. They can be the same person, but they often aren't.

  • Mesh administrator — works in the Mesh dashboard. Registers an agent, hands its install command to whoever runs your servers, then configures and tests connectors once the agent is online.
  • Agent operator — works on a host inside your network (often your IT or infrastructure team). Runs the agent and keeps it running.

The two roles hand off exactly once: the administrator issues a one-time enrollment token, and the operator uses it to bring the agent online.

How it fits together

  1. The administrator registers an agent in the dashboard and gets a one-time token plus a ready-to-run command.
  2. The operator runs that command on a host in your network. The agent enrolls and connects — outbound only.
  3. The administrator sees the agent turn Enrolled, adds one or more connectors to it, and tests each connection.
  4. Mesh collects from your internal systems through the agent, on the schedule you set.

What you'll need

  • A host inside your network running Linux with Docker (or a compatible container runtime) that can reach your internal systems and make outbound HTTPS (443) to Mesh.
  • A Mesh administrator account with permission to manage connectors.
note

The edge agent is outbound-only. It opens no inbound ports, so there's no firewall rule to add for incoming traffic — only outbound HTTPS to Mesh.

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