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TriNet setup

TriNet connects through the unified HRIS connector. This page covers the TriNet-side configuration you complete first. Once it's done, add the connector in Mesh by following Connect your HR system.

TriNet is not TriNet HR Platform

These are different products. This page is for TriNet (the PEO product). If your URL contains zenefits, you are on TriNet HR Platform — use TriNet HR Platform setup instead, and select TriNet HR rather than TriNet in the connection window.

You finish with three values:

ValueWhere it comes from
Company IDThe TriNet Integration Center
Client IDIssued at the same time
Client secretIssued at the same time

Before you start

You need to be an Integration Administrator in your company's TriNet instance, or have a colleague who is.

Third-party product

These steps reflect Axiad's current understanding of TriNet's configuration. Because TriNet is a third-party product, there may be variations between your experience and what this guide describes, depending on the version in use and recent updates.

If you find a significant difference, or anything that doesn't make sense, let us know through Axiad support.

Step 1 — Open the Integration Center

  1. Sign in to TriNet.

  2. Go to Admin•Manager → Integration Center.

  3. Under Available Apps, find the TriNet API section and select Get Started.

  4. Choose the integration from the Select an Integration list.

    If the integration isn't listed

    Contact your TriNet account manager — the entry has to be made available to your company before it appears here.

    Selecting the integration in the TriNet Integration Center

  5. Select Accept.

    Accepting the integration terms

Step 2 — Copy the credentials

TriNet shows the company ID, client ID, and client secret.

Copy all three before leaving the screen

The credentials cannot be retrieved afterwards. Either enter them in the connection window straight away, or save them somewhere secure first. If you navigate away without copying them, you have to repeat Step 1.

Step 3 — Connect in Mesh

Follow Connect your HR system, choose TriNet in the connection window, and supply the three values.

After connecting

The connector appears in your connectors list with Health: Initializing while the first collection runs, then moves to Good. Access is read-only: Mesh does not write back to TriNet.

If it doesn't come online, see Troubleshoot HR connectors.

Troubleshooting

What you seeLikely causeFix
The screens don't match this guideYou are on TriNet HR Platform, formerly ZenefitsFollow TriNet HR Platform setup
You no longer have the credentialsTriNet shows them onceRepeat Step 1 to reissue them
The integration is missing from the listIt has not been made available to your companyContact your TriNet account manager