# TriNet HR Platform setup

TriNet HR Platform connects through the **unified HRIS connector**. This page
covers the TriNet-side configuration you complete first. Once it's done, add the
connector in Mesh by following [Connect your HR
system](../connect-your-hr-system.md).

> **caution**

These are different products with different setup, and picking the wrong one in
the connection window is the most common reason this connector fails.

- **TriNet HR Platform** was formerly **Zenefits**. If you see `zenefits` in
  your URL, this is your page.
- If your interface looks nothing like the screenshots below, you are probably
  on **TriNet PEO** — use [TriNet setup](./trinet-integration.md) instead, and
  select the **TriNet** option rather than **TriNet HR** in the connection
  window.

You finish with one value: a **REST API token**.

## Before you start

You need **admin permissions** in your company's TriNet instance, or a colleague
who has them.

> **warning**

These steps reflect Axiad's current understanding of TriNet's configuration.
Because TriNet HR Platform is a third-party product, there may be variations
between your experience and what this guide describes, depending on the version
in use and recent updates.

If you find a significant difference, or anything that doesn't make sense, let
us know through Axiad support.

## Step 1 — Generate an API token

1. Under **Admin Apps**, open **Company Profile**.

   ![The TriNet admin apps with Company Profile](/img/connectors/hr/providers/6974319-48d768d0dd.jpg)

2. Select **Custom Integrations**.

   ![The Custom Integrations section of the company profile](/img/connectors/hr/providers/6974319-a57c065072.jpg)

3. Under **Rest API Access**, select **Add Token**.

   ![Adding a REST API token under Rest API Access](/img/connectors/hr/providers/6974319-eb0ed6d4aa.jpg)

4. Set the permissions you want to grant, then save.

## Step 2 — Reveal and copy the token

Select the eye icon to reveal the token, then copy it.

## Step 3 — Connect in Mesh

Follow [Connect your HR system](../connect-your-hr-system.md), choose **TriNet
HR** in the connection window, and paste the token.

## After connecting

The connector appears in your connectors list with **Health: Initializing**
while the first collection runs, then moves to **Good**. Access is
**read-only**: Mesh does not write back to TriNet.

If it doesn't come online, see [Troubleshoot HR
connectors](../troubleshoot-hr-connectors.md).

## Troubleshooting

| What you see | Likely cause | Fix |
|---|---|---|
| The screens don't match this guide | You are on TriNet PEO rather than TriNet HR Platform | Follow [TriNet setup](./trinet-integration.md) and select **TriNet** in the connection window |
| Authentication fails | The token was copied before being revealed, so only the mask was captured | Select the eye icon first, then copy |
| Some data is missing | The token's permissions are narrower than the data expected | Add a token with the permissions you need |